NHTSA Complaint #10327296 — 2004 HONDA ODYSSEY

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MY CAR IS 2004 HONDA ODYSSEY VAN. WHEN SERVICE DEPT. OF HONDA DEALERSHIP AT DUBLIN, CA REPLACED MY TIMING BELT, THEY FOUND OUT THAT TWO FRONT ENGINE MOUNTS HAVE BEEN ALREADY BROKEN. THEY TOLD ME THAT IF I DON'T REPLACE THE BROKEN ENGINE MOUNTS NOW ,THE THIRD ENGINE MOUNT ON THE BACK WILL BE BROKEN SOON AND IT WILL DAMAGE YOUR AUTOMATIC TRANSMISSION SYSTEM. THE ESTIMATED COST WAS $700 TO FIX THE TWO ENGINE MOUNTS. I HAD TO REPLACE THE PARTS TO AVOID DANGER AND MORE FIXING COST IN THE FUTURE. MY WIFE AND I HAVE DRIVEN SEVERAL DIFFERENT CARS AND HAD NEVER THAT KIND OF PROBLEM BEFORE - BROKEN ENGINE MOUNTS. WHEN I RESEARCHED INTERNET, I FOUND OUT THAT HONDA ODYSSEY VAN OWNERS HAVE COMPLAINED ABOUT SAME PROBLEM THAT I HAVE NOW AND IT COSTS HONDA ODYSSEY VAN OWNER $650 TO $1,000 TO FIX THE PROBLEM. COULD YOU PLEASE INVESTIGATE THIS PROBLEM - BROKEN ENGINE MOUNT IN HONDA ODYSSEY VAN? [XXX] *TR