NHTSA Complaint #10327156 — 2007 TOYOTA CAMRY

I PURCHASED A TOYOTA CAMRY 2007 ABOUT THREE YEARS AGO AND MY TRANSMISSION WENT OUT DESPITE THE FACT THAT I RECEIVED THE REQUIRE MAINTENANCE ON THE VEHICLE. I AM STILL PAYING A CAR NOTE ON THIS VEHICLE,BUT CAN NOT DRIVE IT BECAUSE OF THIS PROBLEM. I ADDRESSED MY CONCERNS TO TOYOTA AND INITIALLY JACK TAYLORS AND DAR CARS OF TOYOTA STATED THEY COULD TAKE 10% OFF THE 4800 THEY QUOTED ME. I FELT DISRESPECTED AND INSULTED BECAUSE I HAVE BROUGHT SEVERAL CARS FROM TOYOTA AND NEVER EXPERIENCED ANY MAJOR ISSUES.AS A SINGLE MOTHER AND PERSON THAT IS STILL PAYING A CAR NOTE, I DID NOT HAVE THAT KIND OF MONEY. I THEN EXPLORED OTHER ALTERNATIVES , SO THAT I CAN SHOP FOR THE BEST POSSIBLE PRICE AT OTHER TRANSMISSIONS SHOP. THE FIRST SHOP I WENT YOU WAS A-1 TRANSMISSION(SUITLAND, MD)AND THEY INDICATED THAT THIS IS A COMMON PROBLEM IN TOYOTAS CAMRY REGARDING TRANSMISSION ISSUES. I THEN TOOK IT TO COTTMAN'S TRANSMISSION(WALDORF, MD) AND MECHANIC INDICATED THAT THIS IS COMMON ISSUE IN TOYOTA. REPORTEDLY, HE STATED THAT THERE ARE DEFECTS WITH SOME OF THE BOLTS AND THINGS THEY USE. I DECIDED TO GO WITH COTTMANS BECAUSE OF THEIR REPUTATION AND PRICE. ALSO, BECAUSE THEY OFFERED THE BEST WARRANTY( 3YEAR). TOYOTA JACK TAYLOR, ALEXANDIRA,VA PHONED ME A COUPLE DAYS AFTER , STATING THAT THEY COULD GIVE ME 50% OFF THEPRICE, HOWEVER, IT WAS BEING WORK ON IN THE SHOP, SO I ASK IF THEY COULD PAY HALF THE PRICE THAT COTTMAN'S WAS GIVING ME AND THEY SAID "NO". I FEEL LIKE I AM BEING PENALIZED FOR TOYOTA'S DEFICIENCIES. AFTER GETTING MY CAR FIXED, IT DOES NOT DRIVE THE SAME AND LITERALLY I FEEL LIKE I AM PAYING FOR SOMETHING THAT DOESN'T ADEQUATELY SUPPLY MY NEED(LEMON) I USE TO WORK FOR NHTSA HOTLINE AND I WANTED TO REPORT THIS ISSUE BECAUSE THIS HAS CAUSED UNDUE HARDSHIP AND BURDEN ON MY FAMILY. I A RENT A CAR FOR ABOUT TWO WEEKS AND CAN NOT PAY MY DAUGHTER'S TUITION FOR SCHOOL. MY DAUGHTER'S SCHOOL HAS EXTENDED GRACE TO ME. I WOULD APPRECIATE IF YOU ALL WOULD INVESTIGATE THIS MAT. *TR