NHTSA Complaint #10327020 — 2003 VOLKSWAGEN PASSAT

ON APRIL 20, 2010 MY 2003 VOLKSWAGEN PASSATS CHECK ENGINE LIGHT CAME ON AT AROUND 4:45 PM. I IMMEDIATELY CALLED THE PLACE WHO DOES ALL MY REPAIR WORK, AND WAS TOLD I COULD DROP OFF THE CAR THAT NIGHT, AND THEY WOULD CHECK IT OUT THE FOLLOWING MORNING. I ARRIVED AT THE LOCATION AROUND 5:10, PARKED THE CAR AND WENT TO PLACE MY KEY IN THE NIGHT DROP BOX. WHEN I WALKED BACK TO THE CAR I SAW SMOKE COMING OUT FROM UNDER THE HOOD. I RAISED THE HOOD AND SAW FLAMES COMING FROM WHAT LOOKED LIKE UNDER THE BACK OF THE ENGINE COMPARTMENT. THEN I NOTICED THAT THERE WERE FLAMES COMING OUT FROM UNDER THE DASHBOARD INSIDE THE CAR. I CALLED 911 AND RAN TO A NEARBY GAS STATION TO GET A FIRE EXTINGUISHER. WHEN I GOT BACK TO THE CAR THERE WERE FLAMES VISIBLE INSIDE THE CAR. I USED THE ENTIRE FIRE EXTINGUISHER AND IT DID NOT EVEN PHASE THE FIRE. WITHIN 1 MINUTE THE ENTIRE CAR WAS ENGULFED IN FLAMES. THE FIRE DEPT. ARRIVED WITHIN 6 MINUTES AND THE CAR WAS GONE. *TR