NHTSA Complaint #10326832 — 2006 FORD EXPLORER

TL*THE CONTACT OWNS A 2006 FORD EXPLORER. THE CONTACT WAS DRIVING AT APPROXIMATELY 30 MPH WHEN HE NOTICED THAT THE VEHICLE WAS NOT SHIFTING GEARS PROPERLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED THE CONTACT THAT THE RADIATOR WAS THE CAUSE OF THE FAILURE; THE RADIATOR WAS REPAIRED. THE MECHANIC TOLD THE CONTACT THAT THE RADIATOR COULD BE WARRANTIED AS THERE WAS A SIMILAR FAILURE IN A TECHNICAL SERVICE BULLETIN. THE CONTACT CALLED THE MANUFACTURER WHO CALLED A LOCAL AUTHORIZED DEALERSHIP BUT THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 44,071. THE CURRENT MILEAGE WAS APPPROXIMATELY 44,200.