NHTSA Complaint #10326502 — 2004 SATURN ION STEERING:COLUMN

Complaint Details

ODI Number	10326502
Vehicle	2004 SATURN ION
Component	STEERING:COLUMN
Date of Incident	November 3, 2009
Date Filed	April 19, 2010
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL*-THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 45-55 MPH THE POWER STEERING LOCKED WITHOUT WARNING, CAUSING LIMITED CONTROL IN THE STEERING OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. WHEN THE VEHICLE RESTARTED, THE POWER STEERING FUNCTIONED NORMAL FOR A FEW MOMENTS AND FAILURE CONTINUED TO OCCUR. THE DEALER WAS NOTIFIED AND STATED THAT THE STEERING COLUMN WOULD BE REPLACED AT THE OWNER EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 96,000.

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