NHTSA Complaint #10276990 — 2004 SATURN ION

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 70 MPH, THE POWER STEERING FAILED AND THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. ONCE THE ENGINE WAS RESTARTED, THE VEHICLE PERFORMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MECHANIC STATED THAT IF THE STEERING WAS FAILING, THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED AND CONTINUES TO FAIL. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WERE NO RECALLS. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 77,000.