NHTSA Complaint #10326394 — 2007 LEXUS ES350

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10326394
Vehicle	2007 LEXUS ES350
Component	POWER TRAIN
Date of Incident	February 10, 2010
Date Filed	April 19, 2010
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE VEHICLE STABILITY CONTROL (VSC) WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT THERE WERE NO FAILURES. THE IDENTICAL FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TECHNICIAN WAS UNABLE TO DETECT AN ERROR CODE RELATED TO THE FAILURE; ALTHOUGH, THE TRANSMISSION NEEDED TO BE REPLACED. AFTER THE TRANSMISSION WAS REPLACED THE VEHICLE STABILITY CONTROL (VSC) WARNING INDICATOR CONTINUED TO ILLUMINATE. THE CONTACT NOTIFIED THE MANUFACTURER WHO STATED THAT NO INVESTIGATION WOULD BE PERFORMED SINCE THE DEALER REPORTED THAT THERE WERE NO FAILURES. THE FAILURE MILEAGE WAS 75,000. THE CURRENT MILEAGE WAS 89,000.

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