NHTSA Complaint #10325402 — 2009 MAZDA MAZDA3

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10325402
Vehicle 2009 MAZDA MAZDA3
Component STEERING
Date of Incident
Date Filed
Mileage 17,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I WAS DRIVING MY 2009 MAZDA3 AS NORMAL. I WENT TO TURN AT A LIGHT AND MY POWER STEERING FAILED. I WAS ABLE TO BARELY COMPENSATE BUT ALMOST HIT A CAR BECAUSE THE STEERING DIDN'T REACT AS I EXPECTED. I PULLED OVER AND TURNED THE CAR OFF AND BACK ON AND IT WAS RESET. I CALLED THE DEALER AND WAS TOLD THIS WAS A KNOWN PROBLEM IN CRACKS IN THE TUBING ALLOWING MOISTURE INTO THE SYSTEM THAT SHORTS OUT THE PUMP AND CAUSES THE FAILURE. THEY TOLD ME MY CAR WAS VERY UNSAFE TO DRIVE AND THAT IT WOULD HAPPEN AGAIN IF NOT CORRECTED. THEY REPLACED THE TUBES AND THE PUMP AT NO COST TO ME BUT I WANT TO KNOW WHY THIS ISN'T A RECALL OR AT LEAST BEEN REPORTED AS A POSSIBILITY TO OWNERS. THIS IS HIGHLY UNSAFE AND IF IT HAPPENED AT THE WRONG TIME SUCH AS ON AN EXPRESSWAY COULD HAVE LED TO A SEVERE CRASH. I THINK A RECALL SHOULD BE CONSIDERED. *TR

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