NHTSA Complaint #11319710 — 2009 MAZDA MAZDA3 STEERING

Complaint Details

ODI Number	11319710
Vehicle	2009 MAZDA MAZDA3
Component	STEERING
Date of Incident	March 13, 2020
Date Filed	March 30, 2020
Mileage	96,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

WHILE DRIVING ON A PUBLIC ROAD (40 MPH) MARCH 2020, MY DAUGHTER'S 2009 MAZDA 3 LOST POWER STEERING, AND THE POWER STEERING LIGHT WENT ON HER DASHBOARD. SHE PULLED OFF THE ROAD AND CALLED US FOR HELP. WHEN THE CAR WAS TURNED ON AND OFF THE POWER STEERING RETURNED. THREE WEEKS LATER THE SAME PROBLEM OCCURRED. I HAVE READ NUMEROUS CASES ON MANY WEBSITES WHERE THIS IS OCCURRING. THIS SPECIFIC VIN NUMBER IS NOT INCLUDED IN THE POWER STEERING PUMP RECALL WE FOUND ONLINE, BUT IT IS ACTING LIKE IT HAS THE EXACT PROBLEM . THIS IS A HUGE CONCERN BECAUSE THE PROBLEM HAPPENS RANDOMLY WHILE DRIVING! I HAVE READ ONLINE MANY MORE DRIVERS WHO HAD THIS EXACT PROBLEM, AND THEIR CAR WAS EXCLUDED FROM THE RECALL AS WELL.

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