NHTSA Complaint #10325108 — 2007 HONDA CIVIC SUSPENSION:REAR

Complaint Details

ODI Number	10325108
Vehicle	2007 HONDA CIVIC
Component	SUSPENSION:REAR
Date of Incident	April 10, 2010
Date Filed	April 12, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I AM ON MY 4TH SET OF TIRES FOR 2007 HONDA CIVIC EX. ROTATED REGULARLY, SERVICED CAR AT DEALERSHIP, ONLY 52,000 MILES. ONLINE RESEARCH SHOWS DEFECT WITH REAR UPPER CONTROL ARM. HONDA SERVICE BULLETIN 08-001 SHOWS HONDA WAS AWARE OF THE ISSUE WITH PREMATURE AND UNEVEN TIRE WEAR. THERE SHOULD HAVE BEEN A RECALL AS THIS A SAFETY ISSUE. INITIALLY I WAS NOT AWARE I WAS DRIVING ON BALD TIRES UNTIL THE CAR DIDN'T PASS INSPECTION. I DISCOVERED PROBLEM ONLINE AND WENT TO DEALERSHIP. AFTER MAKING EXCUSES AND DENYING SCOPE OF PROBLEM SERVICE REP WAS SURPRISED WHEN I SHOWED HIM THE SERVICE BULLETIN. STATED CAR IS AFFECTED BUT OUT OF WARRANTY. I CALLED HONDA CORP AND AM WAITING FOR AN INVESTIGATOR TO RETURN CALL. HONDA WILL HAVE TO PAY. I WILL NOT PAY OUT OF POCKET FOR THIS. I WILL GO TO BBB OR STATE AG. *TR

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