NHTSA Complaint #10324591 — 2004 JAGUAR S-TYPE

SEE ODI NUMBER 1032451 FOR A COMPLAINT FILED BY ME FOR INCIDENT ON 10/03/09. THE SAME TYPE OF EVENT OCCURRED ON 03/21/10. I COVERED IT ALL IN THE FIRST ODI REPORT, BUT I WANT TO MAKE CERTAIN THAT EVERYONE IS AWARE THAT THE FUSE BLEW AGAIN 5 MONTHS LATER AFTER ONLY 1,464 MILES AFTER THE FIRST TIME. SOMETHING IS WRONG WITH THE WIRING OR THE ELECTRICAL SYSTEM IN THIS VEHICLE. THIS IS AN IMPORTANT FUSE BECAUSE IF IT BLOWS, THE ENGINE STOPS. THUS, JAGUAR WOULD NOT EXPECT THE FUSE TO BLOW, OR OTHERWISE MANY VEHICLES WOULD SUDDENLY STOP OPERATING WHILE ON HIGH SPEED HIGHWAY. FOR THIS REASON, I CONTEND THAT IT IS NOT THE FUSE ITSELF BUT SOME TYPE OF DESIGN PROBLEM THAT IS CAUSING THE FUSE TO BLOW. MY WIFE WAS WITH ME ON BOTH TRIPS WHEN IT HAPPENED. SHE IS AFRAID TO DRIVE IN THE VEHICLE ESPECIALLY ON A INTERSTATE HIGHWAY. WE HAD PLANNED ON SEVERAL LONG TRIPS THIS SUMMER BUT DO NOT WANT TO TAKE THE CHANCE OF BEING KILLED OR STRANDED ON A HIGHWAY A LONG DISTANCE FROM HOME. THE FIRST TIME WE PAID TO HAVE VEHICLE TOWED ABOUT 140 MILES BECAUSE IT WAS A SATURDAY AND NO JAGUAR DEALERS FOR ABOUT 100 MILES. I REQUEST THAT SOMEONE FROM YOUR AGENCY CALL ME TO DISCUSS. THE DEALER DID NOT WANT TO REPORT IT TO JAGUAR BECAUSE THEY DID NOT KNOW WHAT CAUSED IT. I THINK THAT THEY DID AFTER I COMPLAINED AND ALSO CONTACTED JAGUAR CUSTOMER SERVICE. I WONDER HOW MANY OTHER PERSONS HAD THE FUSE BLOW BUT THEY ALSO DID NOT REPORT IT TO JAGUAR OR ANYONE. THE DEALER SAID THAT THEY COULD REMOVE TO FUEL TANK AND CHECK WIRING AT A COST TO ME OF ABOUT $850.00 OR REPLACE THE FUEL PUMP AT A COST TOO ME OF $1500.00, BUT THAT THESE MAY NOT SOLVE THE PROBLEM. I THINK THAT JAGUAR SHOULD INVESTIGATE THE PROBLEM AND AFTER THEY FIND THE PROBLEM DISCUSS IF I SHOULD PAY FOR ANY OF THE COST. PLEASE CONTACT ME. THANKS. *TR