NHTSA Complaint #10324519 — 2010 TOYOTA COROLLA

TL*THE CONTACT OWNS A 2010 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 5 MPH THROUGH A CAR WASH, THE CONTACT NOTICED THAT WATER WAS LEAKING THROUGH THE SUNROOF AREA. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO COULD NOT DIAGNOSE THE FAILURE. THE FAILURE RECURRED; THEREFORE, THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER RESTATED THAT THERE WERE NO FAILURES BUT INSTRUCTED THE CONTACT TO HAND WASH THE VEHICLE INSTEAD OF TAKING IT THROUGH A CAR WASH; THE DEALER ALSO STATED THAT THE FAILURE OCCURRED ON TWELVE 12-15 VEHICLES OUT OF 20. THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 2,501. THE CURRENT MILEAGE WAS APPROXIMATELY 4,000.