NHTSA Complaint #10324303 — 2007 JEEP COMMANDER 4X4

WE BOUGHT A 2007 JEEP COMMANDER V6 IN JULY/AUGUST OF '08 AND HAVE CONSTANTLY HAD PROBLEMS WITH THE ESM (ELECTRONIC SHIFT MODULE) DURING THE FIRST FEW VISITS THEY STATED THAT "PROBLEM COULD NOT BE DUPLICATED" AND THEY WOULD FLASH THE VEHICLES COMPUTER AND IT WOULD RUN FOR AWHILE THEN FINALLY THE CHECK ENGINE LIGHT CAME ON AND GOT THE VEHICLE IN AND FOUND IT WAS THE ESM WHICH WAS FINALLY REPLACED IN APR '09 AFTER NUMEROUS ATTEMPTS TO HAVE THEM FIX. SINCE IT WAS STILL UNDER THE 3YR/36K WARRANTY IT WAS AT NO COST. NOW IT HAS GONE OUT AGAIN LESS THAN A YEAR LATER AND OUR WARRANTY HAS EXPIRED AND JEEP STATES THAT THEIR PART WARRANTY (WHICH SHOULD BE 12MO/12K) EXPIRED ALONG WITH THE FACTORY WARRANTY AND WE ARE OUT OF LUCK. THE PART WAS REPLACED AS A "GOODWILL" GESTURE WHICH WAS TOLD TO ME BY A CUSTOMER SERVICE AGENT AND DOES NOT HAVE ANY PART WARRANTY. AS I WAS INVESTIGATING WHETHER OR NOT IT WAS A COMMON PROBLEM I NOTICED THAT THE V8 MODELS OF THE COMMANDER HAD A RECALL FOR THE AUTO TRANSMISSIONS BUT THE V6 DOES NOT. IT WAS QUITE SCARY DRIVING DOWN THE INTERSTATE AT 70 THEN SUDDENLY LOSING POWER AND POWER STEERING ESPECIALLY WITH MY 2YR OLD AND 8YR OLD IN THE SUV. THE VEHICLE WOULD GO INTO "LIMP" MODE AND WOULDN'T SHIFT OUT OF 3RD GEAR AND GO FASTER THAN 25MPH, RPMS WOULDN'T RAISE PAST 3K, AND IT WOULD SHIFT HARD INTO GEAR. THE FACT THAT JEEP WILL NOT WARRANTY THAT PART AND ALL THE OTHER PROBLEMS I'VE READ FROM OTHER PEOPLE ON FORUMS, COMPLAINTS,ETC. ABOUT THIS SHOULD WARRANT A INVESTIGATION INTO THIS MATTER. *TR