NHTSA Complaint #10324286 — 2004 PONTIAC GRAND AM STRUCTURE:BODY

Complaint Details

ODI Number	10324286
Vehicle	2004 PONTIAC GRAND AM
Component	STRUCTURE:BODY
Date of Incident	November 1, 2007
Date Filed	April 7, 2010
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

DASH BEGAN PEELING BACK AT THE WINDSHIELD SHORTLY AFTER NEW WARRANTY EXPIRED. NOW IT SO WARPED THAT IT IS CRACKING AND BREAKING EVERY VENT COVER, OR IT POPS THEM OUT AS YOU DRIVE! (NOT FUN LATE AT NIGHT WHEN YOU GET HIT BY WHO KNOWS WHAT IN THE DARK!) MY LATEST CONCERN ~ RECENTLY IT HAS SEPARATED ABOVE THE STEERING COLUMN, EXPOSING THE WIRING (INCL. AIRBAG) INSIDE TO DUST, MOISTURE, ETC. LOCAL DEALER SAYS THIS WOULD HAVE BEEN COVERED UNDER ORIGINAL WARRANTY, BUT NOT UNDER GM EXTENDED MAJOR GUARD. :-( THEY MADE ME A 'DEAL' AT COST TO REPLACE IT FOR $700. GM CORPORATE OFFICE DECLINED TO HELP, OTHER THAN OFFER $1,000 TOWARDS COST OF A NEW VEHICLE....WHICH AT THE TIME WAS A PROMOTION AVAILABLE TO ANYONE!! *TR

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