NHTSA Complaint #10324173 — 2004 CADILLAC DEVILLE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10324173
Vehicle	2004 CADILLAC DEVILLE
Component	STEERING
Date of Incident	January 10, 2010
Date Filed	April 7, 2010
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH IN RAINY WEATHER CONDITIONS. THE POWER STEERING FAILED WITHOUT WARNING. THE STEERING OPERATION RESUMED TO NORMAL AFTER WAITING A FEW SECONDS. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED FOUR TIMES IN ONE DAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THE POWER STEERING BELT COULD BE REPLACED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 49,000. THE CURRENT MILEAGE WAS 55,158.

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