NHTSA Complaint #10323967 — 2005 JEEP LIBERTY

THE WINDOW REGULATORS CONTINUOUSLY BREAK. THE WINDOWS CREEP DOWN AND CANNOT BE ROLLED BACK UP. OFTEN, THE WINDOWS FALL DOWN INTO THE DOOR CAUSING A POTENTIAL SAFETY HAZARD FOR CHILDREN OR PETS THAT COULD FALL OUT OF A MOVING VEHICLE. THERE IS ALSO A CONSIDERABLE THEFT AND SAFETY OPPORTUNITY AS THE WINDOW REGULATORS BREAK WITHOUT NOTICE, ALLOWING SOMEONE TO REACH INTO THE VEHICLE. THE LEFT REAR WINDOW REGULATOR IN MY VEHICLE HAS BROKEN FOUR TIMES NOW (IT HAPPENS APPROXIMATELY EVERY NINE MONTHS), AND THE RIGHT REAR WINDOW HAS BROKEN ONCE. I HAVE BEEN TOLD BY THE SERVICE REPAIR TECHNICIANS TO EXPECT THE PROBLEM TO CONTINUE TO OCCUR, AS THE PLASTIC PART THAT IS BEING REPLACED HAS NOT BEEN CHANGED IN DESIGN. THIS LAST TIME THAT THE LEFT REAR WINDOW REGULATOR BROKE, A THICK METAL CABLE LODGED ITSELF INTO THE LATCH IN THE DOOR. THE REAR LEFT DOOR COULD NOT BE OPENED. THIS IS AN OBVIOUS SAFETY HAZARD IN THE EVEN OF AN ACCIDENT AS AN EMERGENCY CREW WOULD NOT BE ABLE TO GET THE DOOR OPEN, NOR COULD A PASSENGER GET OUT IF NEED BE. *TR