NHTSA Complaint #10323552 — 2010 TOYOTA CAMRY ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10323552
Vehicle	2010 TOYOTA CAMRY
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	April 2, 2010
Date Filed	April 2, 2010
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

2010 TOYOTA CAMRY EXPERIENCED ACCELERATION ON FREEWAY EXIT RAMP AT 7:30 AM DURING RUSH HOUR. PUT THE CAR IN NEUTRAL AND THE ENGINE RACED. CAR WAS PULLED OVER TO THE SIDE WITH ENGINE STILL RACING. THE IGNITION WAS TURNED OFF AND IT STOPPED RUNNING. CHECKED TO SEE IF THERE WAS AN OBSTRUCTION WITH A FLOOR MAT - THERE WAS NONE. AFTER 30 SECONDS, STARTED THE CAR AND IT ALTERNATED BETWEEN IDLE AND ENGINE RACING WHILE DOING NOTHING TO THE GAS PEDAL. RECALL FIXES HAD NOT BEEN DONE YET. DEALERS RESPONSE WAS THEY DID NOT KNOW WHAT CAUSED IT AND DIDN'T CARE WHAT DID - JUST PUT IN THE RECALL REMEDIES AND TRIED TO GIVE IT BACK TO US TO "TRY THIS". WE HAVE NO CONFIDENCE THAT THE PROBLEM WAS UNDERSTOOD, OR FIXED OR THAT THE DEALER EVEN CARES. THEIR RESPONSE WAS THAT IT IS TOYOTA'S PROBLEM NOT THEIRS.

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