NHTSA Complaint #10323377 — 2008 SUBARU FORESTER

TL*THE CONTACT OWNS A 2008 SUBARU FORESTER. WHILE DRIVING 7 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ENGAGED THE BRAKES BUT THE VEHICLE WOULD NOT SLOW DOWN. HE SHIFTED INTO NEUTRAL AND ALTHOUGH THE RPMS INCREASED, IT EVENTUALLY IDLED BACK TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WERE NO FAILURES FOUND WHEN THE VEHICLE WAS INSPECTED. THE CONTACT HAD NOT CALLED THE MANUFACTURER DIRECTLY WHEN THE COMPLAINT WAS FILED. HE STATED THAT THE DEALER CALLED THE MANUFACTURER REGARDING THE FAILURE. THE DEALER LATER FOUND THAT THE FLOOR MATS WERE NOT ANCHORED TO THE HOOKS. THE CURRENT AND FAILURE MILEAGES WERE 16,228. UPDATED 06/03/10*BF THE CONSUMER HE WAS STARTING TO TRAVEL A STEEP, NARROW ROAD WHEN THE ENGINE STARTED TO RACE WITHOUT STEPPING ON THE GAS PEDAL. HE STEPPED ON THE BRAKE, BUT NOTHING HAPPENED. HE PUT THE GEAR IN NEUTRAL AND IT RACED FOR A WHILE, THEN RETURNED TO NORMAL. UPDATED 06/09/10.*JB