NHTSA Complaint #11075763 — 2008 SUBARU FORESTER

I OWN A 2008 SUBARU FORESTER 2.5X, VIN. [XXX], WHICH WAS PURCHASED NEW AT BROWN'S SUBARU, 960 HILTON HEIGHTS ROAD, CHARLOTTESVILLE, VA. ALL FACTORY RECOMMENDED MAINTENANCE SCHEDULES WERE METICULOUSLY UPHELD. VEHICLE MALFUNCTIONS EXPERIENCED DURING ACCIDENT: 1. RAPID RPM SURGE WITHOUT OPERATOR ACTIVATION FROM IDLE TO APPROXIMATELY 5,000+ RPMS 2. RAPID UNCONTROLLABLE VEHICLE ACCELERATION, PLOWING THE VEHICLE THROUGH MULTIPLE LOAD-BEARING STRUCTURES 3. FAILURE OF DEPLOYMENT OF DRIVER AND PASSENGER AIRBAGS AFTER MULTIPLE HEAVY IMPACTS, LAST OF WHICH AN EXTREMELY HARD IMPACT WHICH COMPLETELY STOPPED AND DISABLED VEHICLE, RESULTING IN INJURIES TO THE DRIVER AND PASSENGER. ACCIDENT DESCRIPTION: I HAD A MAJOR MALFUNCTION OF MY SUBARU FORESTER, WHICH RESULTED IN A VERY SEVERE AND POTENTIALLY LETHAL CAR ACCIDENT. IN THE PROCESS OF PULLING SLOWLY INTO A HANDICAPPED PARKING SPACE, WITH ONE FOOT APPLIED TO THE BRAKE ALMOST TO A COMPLETE STOP, THE VEHICLE'S RPMS SURGED AHEAD RACING OUT OF CONTROL. AT THAT TIME, I APPLIED BOTH FEET TO THE BRAKES. THE CAR RAPIDLY ACCELERATED INTO A BUSINESS, THROWING US BACK IN OUR SEATS AND COMPLETELY DEMOLISHING MULTIPLE EXTERIOR LOAD BEARING STRUCTURES AS WELL AS INTERIOR STRUCTURES. IT WASN'T UNTIL THE CAR BECAME LODGED AGAINST A KIOSK COMPLETELY INSIDE THE BUILDING, THAT IT STOPPED, ALTHOUGH BRAKES WERE APPLIED FIRMLY FOR THE DURATION OF THE ACCIDENT. PLEASE INVESTIGATE THIS MATTER, AS THIS WAS A SERIOUS INCIDENT COMPLETELY OUT OF MY CONTROL, THAT COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH. THIS WAS A TERRIFYING UNCONTROLLABLE EVENT THAT COULD HAVE RESULTED IN TRAGEDY. THANK YOU FOR YOUR TIME AND YOUR SERVICES. PLEASE CONTACT ME FOR ANY ADDITIONAL INFORMATION NEEDED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR