NHTSA Complaint #10323058 — 2010 CADILLAC SRX TIRES

Complaint Details

ODI Number	10323058
Vehicle	2010 CADILLAC SRX
Component	TIRES
Date of Incident	March 28, 2010
Date Filed	March 31, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

CADILLAC REFUSES TO ALLOW ME TO ORDER A NEW 2010 SRX WITH A SPARE TIRE. THE CAR COMES STANDARD WITH A CAN OF FIX-A-FLAT TYPE SOLUTION TO FIX YOUR TIRE. HOWEVER IF THE FIX-A-FLAT SOLUTION CANNOT FIX THE HOLE, YOU ARE STRANDED ON THE HIGHWAY UNTIL YOU CAN BUY A NEW TIRE. THE ONLY WAY TO GET A SPARE TIRE ON A NEW SRX IS IF IT IS A FLEET PURCHASE (E.G. RENTAL CAR COMPANIES). IT IS IMPOSSIBLE TO BELIEVE THAT A CAR MANUFACTURER CAN REFUSE TO OFFER A SPARE TIRE AS AN OPTION ON A NEW CAR. THIS IS TOTALLY A SAFETY ISSUE AND SHOULD BE ILLEGAL. PLEASE HELP ME WITH THIS BIZARRE AND ALMOST UNBELIEVABLE SITUATION. THANKS, VINCE

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#10864432 — May 11, 2016 — MOUNTED ON MY NEW VOGUE 2010 SRX CAD (VIN: [XXX]) WERE 275-45-20 TIRES ON 8" WHEELS. INSTEAD OF P235/65R 18. I BE...

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