NHTSA Complaint #10322854 — 2005 TOYOTA TACOMA

TL*THE CONTACT OWNS A 2005 TOYOTA TACOMA. HE STATED THAT THE DRIVER'S SIDE FLOOR MAT WAS SECURED BY TWO 1.5 INCH HOOKS. THE HOOKS WERE ABLE TO SPIN AROUND COMPLETELY OVER A 3-INCH RADIUS, CATCHING ONLY IN ONE DIRECTION TO PREVENT THE FLOOR MAT FROM MOVING. WHILE ENTERING THE VEHICLE, THE CONTACT'S FOOT WOULD GRIP THE FLOOR MAT AND DUE TO THE MOVEMENT IN THE HOOKS, THE FLOOR MATS WOULD MOVE FORWARD BECOMING STUCK UNDER THE ACCELERATOR PEDAL. HE HAD THIS SEVERAL TIMES WHILE GETTING IN AND OUT OF THE VEHICLE; HOWEVER, THERE WERE NO UNINTENDED ACCELERATION INCIDENTS DUE TO THE FAILURE OF THE FLOOR MATS. THE DEALER COULD NOT PROVIDE A REMEDY FOR THE FAILURE ALTHOUGH THEY DID STATE THAT THEY WERE AWARE OF THE FREQUENCY OF THE ISSUE. THE CONTACT STATED THAT THE FLOOR MAT DUAL HOOKS WERE POORLY DESIGNED AND WAS CONCERNED WITH POSSIBLE PEDAL ENTRAPMENT. THE FAILURE AND CURRENT MILEAGES WERE 69,000.