NHTSA Complaint #10322815 — 2002 FORD EXPLORER

2002 FORD EXPLORER EDDIE BAUER EDITION. WHILE SHIFTING THE CAR FROM PARK TO REVERSE THE SHIFTING LEVER SIMPLY SNAPPED OFF, LEAVING THE CAR STUCK BETWEEN PARK AND REVERSE. THE PIECE OF ALUMINUM WHERE THIS SHEARING OCCURRED IS UNBELIEVABLY WEAK MATERIAL. I HAVE RESEARCHED ON THE INTERNET AND FOUND HUNDREDS OF PEOPLE WITH THIS EXACT SAME ISSUE FOR THIS EXACT YEAR OF EXPLORER. THE ESTIMATE THAT I RECEIVED FOR REPAIRS EXCEEDED $2,000, AS THEY HAVE TO REPLACE THE ENTIRE STEERING COLUMN TO CORRECT THIS MANUFACTURER DEFECT. THERE HAS BEEN NO RECALL ISSUED FOR THIS, HOWEVER, THE FREQUENCY OF THE PROBLEM, THE RANGE OF MILEAGE THIS CONTINUES TO OCCUR IN (95-106K), AND THE EXTREMELY HIGH COST TO FIX, IN MY OPINION, SHOULD REQUIRE MANUFACTURER ASSISTANCE