NHTSA Complaint #10322807 — 2004 SUBARU OUTBACK ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10322807
Vehicle	2004 SUBARU OUTBACK
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 10, 2008
Date Filed	March 30, 2010
Mileage	67,380 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL*THE CONTACT OWNS A 2004 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE OVERHEATED WITHOUT WARNING. THE CONTACT MOVED THE VEHICLE OFF OF THE ROAD AND ADDED COOLANT TO THE RADIATOR. THE COOLANT CONTINUED TO LEAK OUT OF THE RADIATOR; THEREFORE, THE VEHICLE WAS DRIVEN TO THE DEALER. THE DEALER INFORMED THE CONTACT THAT THE HEAD GASKET, WATER PUMP AND TIMING BELT WOULD NEED TO BE REPLACED. ONE YEAR LATER, THE FAILURE RECURRED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER BUT STATED THAT THE HEAD GASKET WAS BLOWN. THE CONTACT ALSO STATED THAT THE WARRANTY ON THE REPAIR WAS ONLY GOOD FOR A YEAR. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 67,380.

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