NHTSA Complaint #10100055 — 2004 SUBARU OUTBACK

I WANT TO EXPRESS MY CONCERNS FOR SUBARU QUALITY AND RELIABILITY. AS A FAMILY WE HAVE OWNED SEVERAL SUBARU OUTBACK VEHICLES. UNFORTUNATELY, OUR 2002 HAD BAD PISTONS THAT HAD TO BE REPLACED AFTER ONLY 11,000 MILES OF OWNERSHIP. THE VEHICLE STILL DID NOT RUN CORRECTLY AFTER THE ENGINE OVERHAUL SO WE SOLD IT AND REGRETTABLY PURCHASED YET ANOTHER NEW 2004 SUBARU OUTBACK WAGON, WHICH IS NOW AT OUR LOCAL DEALER HAVING PISTONS REPLACED IN THE ENGINE. THIS IS THE SECOND TIME A 4 CYLINDER OUTBACK IN OUR FAMILY HAS LET US DOWN. I NOW KNOW WHAT KIND OF QUALITY THEY BUILD INTO THEIR VEHICLES. WE ARE KNOWLEDGEABLE OWNERS AND WE MAINTAIN OUR VEHICLES TO A REALLY HIGH STANDARD. WE FEEL THE NHTSA SHOULD INVESTIGATE ENGINE PISTON QUALITY IN 2002-2004 (4 CYLINDER) OUTBACK WAGONS SO THAT OTHER OWNERS DO NOT FIND THEMSELVES IN AN UNFORTUNATE AND PRECARIOUS POSITION. THE ENGINE IS JUNK! *AK