NHTSA Complaint #10322453 — 1999 PLYMOUTH BREEZE STEERING

Complaint Details

ODI Number	10322453
Vehicle	1999 PLYMOUTH BREEZE
Component	STEERING
Date of Incident	January 29, 2010
Date Filed	March 27, 2010
Mileage	53,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

DROVE THE CAR TO A RESTAURANT FOR DINNER. PARKED THE CAR AND WENT INTO THE RESTAURANT. APPROXIMATELY 15 MINUTES LATER I SAW A FIRE TRUCK IN THE AREA OF MY VEHICLE. AFTER WATCHING FOR A MOMENT I REALIZED THERE WAS SMOKE BILLOWING OUT FROM UNDER THE HOOD. AFTER THE FIREMEN OPENED THE HOOD I COULD SEE THAT SEVERAL COMPONENTS WERE MELTED AS WELL AS SEE SOME FIRE. AFTER I GOT THE VEHICLE TOWED TO A SECURE ENVIRONMENT I CONTACTED A PLYMOUTH DEALERSHIP, WHO GAVE ME THE PHONE NUMBER OF ANOTHER PARTY OUT OF STATE. THIS PARTY SAID THAT A LETTER INFORMING ME OF THE RECALL WAS MAILED TO ME AND THAT THEY NO LONGER HAVE ANYTHING TO DO WITH THE PROBLEM. THE DEALERSHIP WILL NOT HELP WITH FIXING THE VEHICLE. THEY ALSO STATE IT IS NOT THEIR PROBLEM.

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