NHTSA Complaint #10322322 — 2005 MERCURY MONTEGO

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10322322
Vehicle	2005 MERCURY MONTEGO
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 19, 2009
Date Filed	March 26, 2010
Mileage	56,555 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

MY 2005 MERCURY NONTEGO HAS 62550 MI ON CAR HEARD NOISE IN TRANSMISSION AND TOOK TO DEALERSHIP AND IT NEEDS A NEW TRANSMISSION AFTER LOOKING ON LINE NUMEROUS POEPLE HAVE HAD PROBLEMS BETWEEN 54,000 MI AND 67000, MI , THE TRANSMISSION NEEDED TO BE REPLACED I CALLED FORD CORPORATION AND THEY STATED BECAUSE THERE IS NO EXTENDED WARRANTY ON THE VECHILE THEY CAN NOT DO ANYTHING FOR ME . SPEAKING WITH NUMEROUS MECHANICS THERE IS NO WAY A TRANSMISSION SOULD GO WITH THAT KIND OF MILAGE. FORD CORPORATION SAID THEY IT IS AGAINST COMPANY POLICY TO GIVE ANY TYPE OF CREDIT FOR THIS PROBLEM. WITH SO MANY PEOPLE HAVING THE SAME PROBLEM I WOULD THINK THAT FORD WOULD STEP UP TO THE PLATE. I REALLY THINK THAT FORD SHOULD INITIATTE A CALL BACK ON THESE TRANSMISSIONS, BUT THEY SAID THEY WILL NOT INITIATE ANYTHING UNLESS NATIONAL HIGWAY TRAFFIC SAFETIY AND ADMINISTRATION ITNITALIZES THE CALL BACK. SO I AM WRITING IN RESPONSE TO THEIR RESPNSE. YOU WOULD THINK A CORPORATION LIKE FORD WOULD INITIATE THEIR OWN CALL BACKS WITH THE NOTED PROBLEMS, JUST TO SAVE REPUTATIONS

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