NHTSA Complaint #10322122 — 2002 TOYOTA RAV4

MY 2002 TOYOTA RAV4 HAD TC002-06 PERFORMED ON IT IN JANUARY 2007. THE RECALL WAS TO ADDRESS ISSUES WITH THE ECM AND TRANSMISSION SHIFTING ISSUES. MY VEHICLE IS OUT OF WARRANTY AND HAS 85,000. I CONTACTED TOYOTA AND THEY INFORMED ME THAT A LOGIC UPDATE WAS PERFORMED TO RESOLVE THIS ISSUE. FROM WHAT I HAVE READ ONLINE, THE ECM SHOULD HAVE BEEN REPLACED AND NOT UPDATED. I ALSO FOUND THAT THE ECM CARRIES AN 80,000 MILE WARRANTY. THE PROBLEM I AM HAVING IS NOW THE TRANSMISSION HAS FAILED AND I WAS INFORMED THAT THE PROBLEM WAS DUE TO THE ECM NOT BEING REPLACED. ALL MAJOR SERVICE WORK ON THIS VEHICLE HAS BEEN PERFORMED AT A TOYOTA DEALERSHIP. THE INDEPENDENT SERVICE AGENT HAS INFORMED ME THAT THE TRANSMISSION NEEDS TO BE REBUILT AND THE ECM REPLACED AT A TOTAL COST OF OVER $4200. I CONTACTED A TOYOTA DEALERSHIP AND A ROUGH ESTIAMTE FOR THIS REPAIR IS $5000-$6000. WHEN I CONTACTED TOYOTA AND ASKED ABOUT THIS TSB, THEY INFORMED ME THAT IT IS SIMPLY A MANUAL ADDENDUM AND NOTHING ELSE. THEY REFUSE TO HELP WITH THIS ISSUE AT ALL. IT IS SERIOUS BECAUSE THE VEHICLE BEGIN TO FAIL AND WOULD NOT ACCERLERATE WHEN I WAS TRYING TO DRIVE ONTO A MAJOR ROAD FROM BEING STOPPED AT A RED LIGHT. I HAVE RESEARCHED THIS ISSUE ON THE INTERNET AND I HAVE FOUND THAT MANY PEOPLE HAVE HAD THIS SAME ISSUE AROUND THE SAME MILEAGE WITH THIS MODEL YEAR VEHICLE. PLEASE HELP!