NHTSA Complaint #10321832 — 2002 CHEVROLET IMPALA

STARTING WITH THE 2000 CHEVY IMPALA THEY HAVE A WINDSHIELD WIPER PROBLEM, WHERE IF HEAVY SNOWS SLIDES OFF THE ROOF ONTO THE WINDSHIELD, OR IF THE WIPERS ARE FROZEN TO THE WINDSHIELD WHEN YOU OPERATE THE WIPERS, IT BENDS A TAB UNDER THE WIPER MECHANISM AND CAUSES THE WIPERS TO PARK IN THE OUTWIPE CONDITION WHEN TURNED OFF INSTEAD OF OUT OF THE WAY OF THE DRIVERS VISION JUST UNDER THE FRONT HOOD. THEY PARK STRAIGHT UP CAUSING A DANGEROUS OBSTRUCTION IN THE DRIVERS VIEW. THERE HAVE BEEN HUNDREDS OF POSTINGS ON THE INTERNET WHERE IMPALA OWNERS HAVE HAD THIS PROBLEM SPECIFICALLY IN THE STATES THAT EXPERIENCE FREEZING WEATHER AND SNOW. SOME HAVE STATED AFTER PAYING FROM $75 TO $300 TO HAVE IT REPAIRED THE PROBLEM WOULD RETURN. PERHAPS A VERY POOR DESIGN ON GMS PART BUT TO THIS DATE GM HAS NOT INSTITUTED A RECALL. GM HAS ACKNOWLEDGED THE PROBLEM AND DESIGNED REPLACEMENT KIT FOR THE BENT TAB AT GREAT EXPENSE FOR THE OWNER TO HAVE IT REPAIRED.