NHTSA Complaint #10314387 — 2002 CHEVROLET IMPALA

I PURCHASED THE VEHICLE USED FROM ANOTHER DEALER IN 2003. I STARTED EXPERIENCING PROBLEMS WITH THE SECURITY SYSTEM IN NOVEMBER 2005, IT WOULD NOT START SOMETIMES LIGHT WOULD FLASH AND AFTER 20 MINUTES IT STARTS. THE PROBLEM WENT AWAY UNTIL LAST NOVEMBER, AND THEN IT WOULD DO IT ABOUT 2-3X A WEEK. IN FEBRUARY 2009 I HAD TO REPLACE MY LOWER INTAKE MANIFOLD GASKET, WATER PUMP AND BATTERY. THE SUMMER 09 I HAD TO REPLACE THE RADIATOR DUE TO A HAIRLINE CRACK IN IT. THE SECURITY SYSTEM STARTS TO INTERMITTENTLY NOT START THE VEHICLE AGAIN IN LATE SEP. 09 ABOUT 2-3X PER WEEK. IN JAN.2010 THE VEHICLE DOESN'T START FOR ME ONE DAY AFTER COMING OUT OF THE GROCERY STORE FOR 25 MINUTES. SINCE THEN IT DOES IT EVERY MORNING WHEN I GO TO TAKE MY CHILD TO SCHOOL AND I HAVE TO WAIT 10-20 MINUTES. I TOOK THE VEHICLE TO THE GM DEALER AND WAS TOLD THEY WEREN'T FAMILIAR WITH THIS PROBLEM AND I NEEDED $950 FOR PARTS AND LABOR TO REPLACE THE IGNITION SWITCH AND THE BCM. I HAD THE IGNITION SWITCH REPLACED BY ANOTHER MECHANIC AND THAT WAS NOT THE PROBLEM AND THE VEHICLE IS STILL DOING THE SAME THING. IT'S FRUSTRATING FOR ME AND MY CHILD. IT'S SCARY AND DANGEROUS. I'M SO AFRAID THAT ONE DAY OR NIGHT IT MAY NOT START AND I'M STRANDED IN THE STREETS AND MAY BE SUBJECTED TO A CRIME OR DEATH. I DON'T DRIVE IT AT NIGHT UNLESS IT'S AN EXTREME EMERGENCY NOW AND THIS IS SUCH AN INCONVENIENCE. I HAVE TO PAY FOR RIDES AT TIMES TO GET MY CHILD TO AND FROM SCHOOL WHEN THIS CAR DECIDES NOT TO START SO MY CHILD WON'T BE LATE FOR SCHOOL OR GETTING PICKED UP FROM SCHOOL. I'VE ALSO HAD TO REPLACE MY WINDSHIELD WIPER MOTOR AND MY DRIVER'S SIDE DOOR WINDOW REGULATOR. *TR