NHTSA Complaint #10321374 — 2006 SATURN ION

TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE POWER STEERING SUDDENLY STOPPED FUNCTIONING. SHE EXPERIENCED EXTREME DIFFICULTY WHEN SHE TRIED TO CONTROL THE STEERING WHEEL. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE POWER STEERING LIGHT ILLUMINATED. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE POWER STEERING MOTOR AT THE OWNERS EXPENSE. THE FAILURE HAS NOT RECURRED SINCE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON HIS VEHICLE AND THAT THEY WOULD NOT OFFER ANY ASSISTANCE WITH THE REPAIRS. THE CURRENT MILEAGE WAS APPROXIMATELY 28,000. THE FAILURE MILEAGE WAS APPROXIMATELY 27,500. UPDATED 09/29/10 *BF UPDATED 10/01/10*JB