NHTSA Complaint #10320990 — 2007 SUZUKI SX4

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT WAS DRIVING AT APPROXIMATELY 40 MPH, AS HE CAME TO A STOP SIGN AND DEPRESSED THE BRAKE PEDAL, THE BRAKES DID NOT OPERATE. THE CONTACT STATED THE ENGINE STARTED REVVING UP FAST. HE PUT THE VEHICLE IN NEUTRAL AND THE ENGINE STARTED REVVING FASTER. HE TURNED THE ENGINE OFF AND THEN BACK ON AND THE VEHICLE OPERATED NORMALLY. HE TOOK THE VEHICLE TO THE DEALER AND AFTER FIVE WEEKS THE DEALER CALLED HIM ON MARCH 19TH, AND TOLD HIM TO PICK UP THE VEHICLE BECAUSE THERE WAS NOTHING WRONG WITH IT. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. THE FAILURE AND CURRENT MILEAGES WERE 21,000. UPDATED 07/19/10 *BF UPDATED 07/21/10.*JB