NHTSA Complaint #10316562 — 2007 SUZUKI SX4

1. DRIVING WITH CRUISE CONTROL ENGAGED IN HILLY TERRAIN. 2. WHEN DRIVING WITH CRUISE CONTROL ENGAGED, IN HILLY TERRAIN, IF THE HILL IS STEEP ENOUGH THAT THE TRANSMISSION DOWNSHIFTS TWICE, UPON REACHING THE CREST OF THE HILL OR OTHERWISE LEVELING OUT, THE CRUISE CONTROL DOES NOT RETURN THE CAR TO THE SET SPEED, BUT WILL CONTINUE TO ACCELERATE THE CAR TO FOUR MILE PER HOUR OR MORE OVER SET SPEED. AS I HAVE NOT YET LET THE VEHICLE GO COMPLETELY THROUGH IT MAXIMUM OVER-ACCELERATION, FOUR MILE OVER IS ALL I CAN REPORT. HAVE NOT HAD THAT MANY OPPORTUNITIES TO EXPERIENCE THIS, SINCE DON'T DRIVE UNDER THESE CONDITIONS VERY OFTEN. IT IS CONSISTENT IN ITS OCCURRENCE. THE OVER-ACCELERATION CAN BE VERY DISCONCERTING, AND, SINCE IT OCCURS IN HILLY TERRAIN, CAN, IF IT IS NOT A KNOWN ISSUE TO THE DRIVER, COULD PUT THEM IN DANGER OF LOSING CONTROL OF THE VEHICLE. THE OVER-ACCELERATION ALSO OCCURS WHEN THERE IS A SINGLE DOWN-SHIFT OF THE TRANSMISSION, BUT IS NOT AS SEVERE, BEING ONLY IN THE RANGE OF TWO MILES PER HOUR. STILL, I DON'T THINK THERE SHOULD BE ANY OVER-ACCELERATION OF ANY MAGNITUDE. 3. TALKED TO THE SERVICE MANAGER AT THE DEALER WHERE I PURCHASED THE CAR, AND HE INDICATED THAT THIS IS A KNOWN ISSUE AND THAT THERE WERE NO PLANS FOR ANY REPAIRS. UPSETTING, BUT, SINCE I KNOW THIS WILL HAPPEN, I CAN HANDLE IT. GIVEN THE TOYOTA ISSUE, THOUGH, I FEEL OBLIGED TO REPORT THAT THIS OCCURS, IT IS A KNOWN ISSUE TO THE MANUFACTURER, AND THAT THERE ARE NO PLANS FOR A FIX. *TR