NHTSA Complaint #10320824 — 2006 TOYOTA COROLLA

THE NEXT DAY I DROVE THE 2006 TOYOTA COROLLA DOWN THE STREET AND THE STEERING WHEEL SHOOK EXTREMELY BADLY. I TOOK THE CAR BACK TO PRECISION TOYOTA AND ASKED THEM IF IT WAS OUT OF ALIGNMENT. THE MECHANICS EXPLAINED THE TOYOTA COROLLA VEHICLES CANNOT BE ALIGNED AND TO GO ON MY MERRY WAY. I THEN CONTINUED DRIVING THE TOYOTA COROLLA AND MADE SEVERAL VISITS TO BRAKE MASTERS AND GOODYEAR TIRE IN PHOENIX AZ TRYING TO FIGURE OUT WHY THE STEERING WHEEL SHOOK SO BADLY. BRAKE MASTERS AND GOODYEAR TIRE FAILED TO DIAGNOSE THE PROBLEM WITH THE VEHICLE. ONCE THE VEHICLE ACCRUED 10,000 MILES THE TIRES WERE BALD! I TOOK THE VEHICLE BACK TO PRECISION TOYOTA AND I GOT THE RUN AROUND. THE SERVICE MANAGER TOLD ME THAT THIS IS WHAT HAPPENS WHEN A PERSON NEVER ROTATES THEIR TIRES. THE TIRES WERE ROTATED AT LEAST 4 TIMES DURING THIS TIME PERIOD AT GOODYEAR TIRES LOCATED IN PHOENIX AZ. I THEN REPLACED ALL 4 TIRES WITH A NEW SET. DURING THIS TIME PERIOD THE STEERING WHEEL CONTINUED TO SHAKE. I THEN REPLACED ALL 4 TIRES ON THE VEHICLE ONCE AGAIN. I THEN WENT BACK TO PRECISION TOYOTA FOR HELP. THE SERVICE MANAGER AT PRECISION TOYOTA TOLD ME TO NEVER RETURN TO THE DEALERSHIP OR HE WOULD CALL THE POLICE AND HAVE ME ESCORTED OFF THE LOT. I DROVE AWAY FROM THE DEALERSHIP VERY CALMLY. I REMEMBER THIS DAY VERY CLEARLY. I THEN WENT HOME AND FILED A FORMAL COMPLAINT WITH THE BETTER BUSINESS BUREAU IN TUCSON AZ AGAINST PRECISION TOYOTA FOR FAILING TO FIX MY VEHICLE. PRECISION TOYOTA RESPONDED TO THE BETTER BUSINESS BUREAU THAT I HAD TRIED TO RUN OVER A SALES ASSOCIATE IN THE DEALERSHIP'S PARKING LOT AND THAT IS WHY THEY REFUSE TO FIX MY CAR. THE 2006 TOYOTA COROLLA WAS EXTREMELY HARD TO DRIVE AND KEEP ON THE HIGHWAY WITH THE EXTREME STEERING PROBLEM. ON SEPTEMBER 30, 2007 I TOOK THE 2006 TOYOTA COROLLA TO RIGHT TOYOTA LOCATED AT: 7701 E FRANK LLOYD WRIGHT BLVD SCOT. *TR