NHTSA Complaint #10320556 — 2011 HYUNDAI SONATA

ENGINE AND ENGINE COOLING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10320556
Vehicle 2011 HYUNDAI SONATA
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

2011 HYUNDAI SONATA: I HAD HEARD ABOUT THE DOOR LATCH RECALL ON MY NEW SONATA VIA NEWS REPORTS. I PURCHASED THIS SONATA ON FEB 16TH,2010. SO,I CALLED AND THE DEALER(ST.AUGUSTINE HYUNDAI)SAID I WASN'T INCLUDED IN THE DOOR LATCH RECALL. THE DEALER SAID THERE WAS 2 BULLETINS ON MY SONATA ANYHOW. #1,THE IGNITION WIRE NEEDS REROUTING OR IT COULD BECOME AFRAID. #2,THE ECM COMPUTER NEEDED RE-PROGRAMMING AT THAT TIME WITH AN EXPLANATION THAT SOME NEW SOFTWARE FROM HYUNDAI WHEN IT ARRIVED TO THE DEALER,THEY WOULD CHECK THE PARAMETERS OF THE ECM COMPUTER PROGRAM. NOW,I HAVEN'T TO THIS DATE RECEIVED ANY INFORMATION REGARDING ANY OF THESE 3 ISSUES WITH MY NEW 2011 SONATA FROM ANYONE IN THE MAIL? ON 3/16/2010 YESTERDAY I RECEIVED A CALL FROM HYUNDAI USA CORPORATION. THE MAN SAID MY CAR" IS" AFFECTED NOW BY THE DOOR LATCH RECALL. I DIDN'T ASK HIM ABOUT THE OTHER 2 BULLETINS MENTIONED BY THE DEALER NOR DID HE MENTION THEM TO ME. HE SAID I WOULD RECEIVE A LETTER ABOUT THE DOOR LATCH RECALL SOON. BUT NOTHING AGAIN ABOUT THE OTHER 2 ISSUES? I HAVE BEEN ON HOLD FOR 45 MINS ONCE TODAY AND 35 MINS YESTERDAY AND JUST HUNG UP BECAUSE ITS BEEN TOO DIFFICULT GETTING ANYONE AT HYUNDAI,THE PRESS(OR SPEAK) RECALL OPTION TO ROUTE ONES CALL ON PHONE OR DEPT SAID ITS HAVING HIGH CALL VOLUME DUE TO RECENT RECALLS.I CALLED ST.AUGUSTINE HYUNDAI BACK YESTERDAY AND SPOKE TO SERVICE MANAGER AND HE SAID IT'S SHOWING NOW ABOUT THE DOOR LATCH AND THE OTHER 2 ISSUES STILL EXIST LIKE HE TOLD BE WEEKS BACK ALREADY ON THE PHONE. I ASKED WHAT NEEDS REPROGRAMMED WITH THE ECM COMPUTER. HE ASKED ME TO HOLD,CAME BACK AND SAID IF THAT ISN'T TENDED TOO. THE ENGINE COULD STALL OR THE CAR MIGHT SUDDENLY BE ABLE TO GO NO FASTER THEN 20MPH. THIS SOUNDS UNSAFE AND I HAVEN'T RECEIVED ANY LETTER OFFICIAL FROM HYUNDAI CORPORATION. IF I'M DRIVING AND MY CAR STALLS OR I'M ON THE FREEWAY AND THE CAR DROPS FROM 70MPH TO 20MPH WITHOUT MY DESIRE TO DO SO IS UNSAFE?THEY SUPPOSEDLY SPENT 4 YEARS DEVELOPING THE VEHICLE. *TR

Related Complaints for the 2011 HYUNDAI SONATA

Other ENGINE AND ENGINE COOLING Complaints

#11696100 The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the engine sta...
#11680645 The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle je...
#11546849 The contact owns a 2011 Hyundai Sonata. The contact stated that while driving approximately 35-40 MPH, the vehicle lo...
#11469669 The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 35 MPH, the vehicle inadverten...
#11461255 We have refill engine oil weekly. After every oil change a month the oil is dark and a needs a quart more to refill. ...

Recent Complaints for the 2011 HYUNDAI SONATA

#11719724 STEERING The steering column gets loose because of a commonly defective bushing. The steering bangs and has free play making ...
#11718470 STRUCTURE:BODY My car was broken into and they broke off my door handle and took out ignition parts, a police report was done
#11718470 UNKNOWN OR OTHER My car was broken into and they broke off my door handle and took out ignition parts, a police report was done
#11713510 ENGINE My Hyundai Sonata has encounter two failing cylinders (compression loss) due to scoring. When driving in the highway ...
#11712626 ENGINE The contact owns a 2011 Hyundai Sonata. The contact stated that while driving approximately 65 - 70 MPH, there was a ...
Check any vehicle history by VIN - Free vehicle history report