NHTSA Complaint #10320318 — 2002 FORD EXPLORER STEERING

Complaint Details

ODI Number	10320318
Vehicle	2002 FORD EXPLORER
Component	STEERING
Date of Incident	March 13, 2010
Date Filed	March 16, 2010
Mileage	112,568 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GU

Consumer Description

I WAS REVERSING OUT OF A PARKING SPOT AND THEN SHIFTED INTO DRIVE WHEN THE LEVER WENT LIMP. IT WAS STUCK IN REVERSE AND I HAD MY TWO YOUNG KIDS IN THE BACKSEAT! I WAS SCARED OUT OF MY MIND!!! I SAT IN THE CAR WITH MY FOOT ON THE BRAKE FOR 45 MINUTES WAITING FOR MY COUSIN TO TOW THE CAR TO MY DAD'S HOUSE. ACCORDING TO ALL THE CASES I'VE READ ABOUT, AND THE FORD DEALER PARTS GUY, I NOW HAVE TO REPLACE THE WHOLE STEERING COLUMN. THERE'S ONLY TWO JUNK YARDS HERE ON GUAM AND NEITHER ONE HAS THE PART SO I HAVE NO CHOICE BUT TO BUY FROM THE DEALER AND THE PART ALONE IS $1500!!! I'M GOING TO HAVE TO TAKE OUT A LOAN JUST TO FIX THE CAR THAT I'M STILL PAYING OFF. IT'S UNBELIEVABLE THAT THERE HAS BEEN NO RECALL OR THAT FORD HAS MADE IT SO THAT WE HAVE TO GET THE WHOLE COLUMN INSTEAD OF THE ONE LITTLE PART THAT BROKE. *TR

Related Complaints for the 2002 FORD EXPLORER

Other STEERING Complaints

#11483635 — September 9, 2022 — The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...

#11316967 — March 9, 2020 — THE CAR ALWAYS FEELS LIKE IS ABOUT TO JUMP OFF THE ROAD OR THE LANE IM IN WHENEVER I DRIVE OVER ANY ROUGH ROAD OR POT...

#11113246 — July 24, 2018 — GEAR SHIFT IN STEERING COLUMN FELL OFF AS I WAS BEGINNING TO DRIVE. THE VEHICLE HAD APPROXIMATELY 95K MILES ON IT.

#11046319 — November 15, 2017 — THE SHIFT LEVER LITERALLY SNAPPED OFF AT THE STEERING COLUMN WHILE PUTTING THE CAR INTO DRIVE. CAR COULDN'T BE SHIFTE...

#10917406 — October 19, 2016 — DRIVING ND STEERING WHEEL FELL APART BRAKE SWITCH STOPPED WORKING 3 TIMES HAD NEW TRANSMISSION PUT IN HAD TO HAVE 3 D...

Recent Complaints for the 2002 FORD EXPLORER

#11672158 — STRUCTURE:BODY — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11672158 — UNKNOWN OR OTHER — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11594472 — AIR BAGS — June 14, 2024 — The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side...

#11557714 — ENGINE — November 30, 2023 — The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was...

#11483635 — ENGINE — September 9, 2022 — The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...