NHTSA Complaint #10320146 — 2007 TOYOTA CAMRY

I OWN A 2007 TOYOTA CAMRY I HAD A ACCIDENT IN THE VEHICLE ON SEPTEMBER 17, 2009 IN JACKSON, TN. I TOLD THE OFFICERS AND THE INSURANCE COMPANY THAT I TRIED TO STOP BUT WAS UNABLE TO I ALSO TOLD THEM THAT SOMETHING WAS WRONG IT WOULD NOT STOP UNTIL I WENT INTO A DITCH. TWO DAYS LATER TOYOTA DID A RECALL ON THE FLOOR MATS. I FOUND OUT ABOUT THE FLOOR MATS THIS YEAR IN FEBRUARY 2010. I CONTACTED TOYOTA AND FOUND OUT THAT THEY HAD THE WRONG NAME AS BEING THE OWNER AND SAID THEY WOULD GET ME THE RECALL INFORMATION MAILED TO MY HOME. THE COMPANY DID SEND ME THE INFORMATION I CALLED THE LOCAL TOYOTA DEALERSHIP HER AND THEY TOLD ME I COULD BRING MY VEHICLE IN. IT STATES ON THE PAPERS THAT TOYOTA WILL REPLACE THE PEDAL WITH A NEW ONE IF I WANTED TO WAIT FOR IT IN AND THAT THEY WOULD REPLACE THE OLDER ALL WEATHER FLOOR MATS AND CLEAN THE CARPET. THIS DID NOT HAPPEN FOR ME I NOW HAVE THE SAME DIRTY FLOOR THAT I HAD BEFORE I TOOK IT TO THEM AND NOW I'M RIDING IN A RENTAL CAR BECAUSE SINCE THEY PUT THE REINFORCEMENT BAR ON MY CAR THE CHECK ENGINE LIGHT HAS COME ON AND I'M AFRAID EVEN MORE TO DRIVE THE CAR I TOOK IT TO THE DEALERSHIP AND THEY TOLD CORPORATE THAT I WOULD HAVE TO PAY THEM TO CHECK OUT THE CAR AND MY MANUAL SAYS THAT IF THIS LIGHT COMES ON THAT IT IS THE ELECTRONIC THROTTLE, THE DEALERSHIP TOLD ME IT COULD BE UP TO 200 DIFFERENT THINGS AND THAT UNLESS I PAY FOR THIS THEY WOULD NOT DO ANYTHING TO ASSIST ME I CAN WRITE A LETTER TO THE CLAIMS DEPARTMENT BUT THERE IS NO GUARANTEE THAT THEY WILL REIMBURSE ME FOR MY RENTAL OR FOR FIXING THE VEHICLE, ALSO THAT MY FLOOR MATS ARE NOW AFTERMARKET MATS AND THE WILL NOT DO ANYTHING TO THEM EITHER NOR MY FLOOR PLEASE DO SOMETHING THEY ARE NOT FIXING THESE VEHICLES AND ARE NOT STANDING BY THERE WORD I CAN NOT AFFORD TO PAY ANYMORE MONEY TO GET THIS VEHICLE FIX AND DETAILED AND I HAVE NO OTHER MEANS OF TRANSPORTATION. THE PEOPLE AT CORPORATE SAY THEY ARE STICKING BY THE DEALERSHIP AND I NEED TO PAY TO GET THIS FIXED! *TR