NHTSA Complaint #10319407 — 2005 FORD FOCUS

COULD NOT GET KEY TO RELEASE FROM THE IGNITION OF MY 2005 FORD FOCUS. HAD TO LEAVE CAR UNLOCKED, WITH KEY IN IGNITION OVERNIGHT. STILL CANNOT RELEASE KEY. A CHILD COULD GET INTO THE CAR AND START IT UP WITH TRAGIC CONSEQUENCES. MANY REPORTS ON THE INTERNET ABOUT FORD FOCUS IGNITION CYLINDER PROBLEMS, INCLUDING KEY-LOCK ISSUES. I AM A SINGLE MOTHER WHO WORKS IN RETAIL MANAGEMENT, AND I GET OUT LATE AT NIGHT FROM WORK QUITE OFTEN. IF MY KEY LOCKS UP, I COULD BE STRANDED IN A DARKENED LOT AND VULNERABLE TO CRIME. FORD IS AWARE OF THIS PROBLEM, HAD BEEN FOR YEARS, AND HAS NOT TAKEN ACCOUNTABILITY FOR IT. THIS IS ABSOLUTELY INEXCUSABLE FOR A MAJOR CORPORATION.. *TR