NHTSA Complaint #10319183 — 2004 FORD RANGER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 10319183
Vehicle 2004 FORD RANGER
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 68 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

CHECK ENGINE LIGHT CAME ON...CALLED THE FORD HOTLINE NO HELP THERE THEY SAID WE WHERE A FEW MILES OVER THE WARRANTY TO COVER THAT PART. SO WE TOOK IT TO OUR MECHANIC AND HE NEW IN FIVE MINUTES WHAT WAS WRONG WE HAD PAPERWORK SHOWING THE PROBLEMS FORD WAS HAVING WITH THESES TRUCKS. SO I CALLED THE NEAREST FOR DEALER AND ASKED THEM ABOUT IT AND THEY WANTED TO CHARGE US SO MUCH TO SEE IF THEY CAN FIND THE PROBLEM WE TOLD THEM WE KNOW THE PROBLEM. THEY WANTED TO CHARGE US OVER 2000 DOLLARS TO REPAIR THE TRUCK.SO WE HAD TO HOLD OFF DUE TO THE ECONOMY SO BAD. SO WE TOOK IT 1 WEEK AGO TO OUR MECHANIC FIXED THE PROBLEM COST US 1900 FOR EVERYTHING THEY WHERE DEFECTIVE HEADS VALUES WHERE SINKING INTO THE HEADS CYLINDERS HAD NO COMPRESSION ,SO KNOW WE ARE OUT 1900 TO HAVE THIS TRUCK REPAIRED WHERE ALL OF THIS IS DUE TO FORDS BAD PARTS THEY PUT IN THE TRUCK. FORD SAID THEY COULD NOT HELP US DO TO WE HAD A FEW MILES OVER 70,000 THAT IS BULL IF THEY WOULD HAVE TOLD US ABOUT THIS PROBLEM WE WOULD HAVE TAKEN IT IN WE NEVER RECEIVED ANYTHING FROM THEM TELLING US ABOUT THIS DEFECTIVE PARTS. *TR

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