NHTSA Complaint #10318877 — 2010 TOYOTA CAMRY

PURCHASED 2010 TOYOTA CAMRY IN 12/10/09. CAR/TIRE WAS WOBBLING, FELT THAT ALIGNMENT WAS OUT. I TOOK VEHICLE TO DEALER ON 12/21/09. I WAS TOLD THAT ONE OF THE TIRES WAS OFF. DEALER SERVICE JUST REBALANCED REAR PASSENGER TIRE AND INFLATED WELL BEYOND REQUIRED PSI'S. CAR CONTINUED TO WOBBLE, AND DRIVE WITH A DISTORTION IN RIDE AND HAVE TO HOLD STEERING WHEEL TO THE LEFT TO KEEP THE CAR STRAIGHT. WENT BACK FOR SERVICE ON 1/23/10. AGAIN, SERVICE ADMITTED RADIAL PULL. THEY REBALANCE THE WHEELS, AND REALIGNED THE CAR AND THAT DIDN'T CORRECT THE PROBLEM. DEALER PUT 4 NEW TIRES AND REALIGNED. PROBLEM CONTINUED. CAR IS NOT SITTING ON THE FRAME PROPERLY BUT SERVICE WILL NOT ADMIT IT. TOOK CAR TO SERVICE AGAIN ON 2/13/10. AGAIN A 4 WHEEL ALIGNMENT WAS PERFORMED AND DIDN'T FIX THE PROBLEM. TOOK TO SERVICE AGAIN 3/8/10 COMPLAINED THAT CAR ISN'T DRIVING PROPERLY, I HAVE TO HOLD MY STEERING WHEEL A CERTAIN WAY TO KEEP THE CAR DRIVING STRAIGHT. WENT FOR A TEST DRIVE DUE TO THE DISTORTION, WOBBLING OF CAR AND WAS TOLD THAT TOYOTA TIRES ROLL FROM LEFT TO RIGHT. INCREDIBLE! THE CAR ACCELERATES WHEN COMING TO A STOP AND STEERING WHEEL IS TURNED TO THE LEFT TO GO STRAIGHT. ONE SIDE OF THE CAR IS HIGHER THAN THE OTHER. WHEN I ASKED WHAT WAS DONE TO THE CAR, I WAS TOLD THAT THEY MADE SOME ADJUSTMENTS AND WAS DISMISSED. PEOPLE DRIVING BEHIND ME FLASH THEIR LIGHTS AT ME AND I'VE BEEN STOPPED AND TOLD THAT MY CAR IS CROOKED . I CAN FEEL IT AND SEE THE SAME THING. SERVICE INFLATED MY TIRES TO OVER 42PSI'S. THAT'S TOO MUCH AIR. THIS CAR IS STILL DRIFTING TO THE RIGHT OR LEFT DEPENDING UPON WHICH WAY THE TIRES ARE MOVING FROM "LEFT TO RIGHT", IN WHICH I WAS TOLD THIS IS A TOYOTA THING. INSULTING! I FEEL THIS WAS DONE IN ORDER TO MASK WHATEVER THE REAL PROBLEM IS. I TRADED A 2004 CAMRY THAT HAD THE SAME ISSUES. I HAD OVER 30 ALIGNMENTS, 4 BRAKE JOBS, A STEERING SHAFT REPLACED AND 4 SETS OF TIRES IN 4 YRS. I HAVE DOCUMENTATION ON THAT CAR. THIS CAR IS DOING THE SAME THING. FEEL UNSAFE. *TR