NHTSA Complaint #10318835 — 2002 TOYOTA CAMRY SOLARA

TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY SOLARA. AFTER SHIFTING INTO REVERSE IN AN ATTEMPT TO BACK INTO HER DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED BACKWARD AT APPROXIMATELY 5 MPH WITHOUT DRIVER INTENT. SHE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND. SHE THEN SHIFTED INTO NEUTRAL AND THE VEHICLE CAME TO A STOP. AFTER SHIFTING THE VEHICLE BACK INTO DRIVE, AND REMOVING HER FOOT FROM THE BRAKE PEDAL, THE VEHICLE ABNORMALLY ACCELERATED AGAIN. SHE SHIFTED INTO REVERSE A SECOND TIME AND AGAIN, THE VEHICLE ACCELERATED. SHE WAS ABLE TO PARK THE VEHICLE SUCCESSFULLY AND SHE IMMEDIATELY CONTACTED THE DEALER. THE DEALER ADVISED HER TO BRING THE VEHICLE IN TO BE DIAGNOSED AND ALSO STATED THAT THE FAILURE COULD BE A RESULT OF DRIVER ERROR. THE MANUFACTURER WAS CONTACTED AND SHE WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 34,000 AND THE FAILURE MILEAGE WAS 30,100.