NHTSA Complaint #10318509 — 2002 FORD TAURUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10318509
Vehicle	2002 FORD TAURUS
Component	STEERING
Date of Incident	November 19, 2009
Date Filed	March 10, 2010
Mileage	155,108 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE BOLT SNAPPED OFF OF THE WHEEL CAUSING THE CONTACT TO DRIVE THE VEHICLE TO THE SIDE OF THE ROAD, THE CONTACT ALSO NOTICED THAT THE VEHICLE WAS HARD TO MANEUVER AFTER THE BOLT CAME OFF. A METAL COMPANY TESTED THE BOLT AND INFORMED THE CONTACT THAT THE BOLT WAS MADE OF DECOMPOSING METAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER BUT TO A PERSONAL MECHANIC FOR SERVICE. THE APPROXIMATE FAILURE MILEAGE WAS 155,108 AND THE APPROXIMATE CURRENT MILEAGE IS 157,108 THE CONSUMER STATED WHILE DRIVING HE SUDDENLY LOST STEERING CAPABILITIES. UPDATED EVOQ 06/09/10.*JB UPDATED 08/23/11. *JB

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