NHTSA Complaint #10317825 — 2002 FORD EXPLORER STEERING

Complaint Details

ODI Number	10317825
Vehicle	2002 FORD EXPLORER
Component	STEERING
Date of Incident	January 8, 2006
Date Filed	March 8, 2010
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I AM ASKING YOU CONSIDER AN INVESTIGATION FOR THE 2002 FORD EXPLORER XLT STEERING COLUMN. MINE BROKE AND RATHER EASILY AND IT COST ME $1,400.00 TO FIX. FORD TOLD ME THERE WAS NO RECALL ON THIS TO MY SURPRISE. AFTER DOING MY OWN ONLINE RESEARCH, I SEE 45+ OTHER FOLKS HAD SIMILAR OR SAME ISSUES AS I DID. SEE THE LINK: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/STEERING/GEAR_SHIFT_BROKE_OFF.SHTML PLEASE GIVE THIS THE ATTENTION IT SO DESIRES. I CALLED FORD YESTERDAY 2/19/10 AND THEY BASICALLY SAID, WE ARE DOING NOTHING UNLESS YOU FOLKS WHO WORK WITH THEM CONSIDER THIS A RECALL SITUATION. PLEASE LET ME HEAR FROM YOU. LEN PACE THE FAILURE MILEAGE WAS 130,000....MW

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