NHTSA Complaint #10317626 — 2002 LEXUS RX300

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10317626
Vehicle	2002 LEXUS RX300
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 8, 2010
Date Filed	March 8, 2010
Mileage	57,465 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2002 LEXUS RX300. THE CONTACT STATED HIS TRANSMISSION FAILS WHENEVER HE DRIVES, THE TRANSMISSION MAKES NOISE. THE GEAR IS SLIPPING AND THE VEHICLE WILL NOT MOVE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TRANSMISSION WAS REPLACED FOR $4800. THERE IS A POWER TRAIN WARRANTY BUT THEY WILL NOT HONOR IT AND WANT THE CONTACT TO PAY FOR THE REPAIRS. THE TOYOTA/LEXUS MANUFACTURER WAS CALLED AND THEY STATED THEY WILL NOT HONOR THE WARRANTY. THE FAILURE MILEAGE WAS 57,465. UPDATED 04/15/10. *LJ UPDATED 05/13/10. *JB UPDATED 05/25/10.*JB

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