NHTSA Complaint #10317417 — 2008 DODGE RAM 2500

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I OWN A 2008 DODGE RAM 2500 HEAVY DUTY PICKUP ON MARCH 1, 2010 AT 6:15 GOING DOWN W MAIN STREET A STRAIGHT ROAD MY VEHICLE LOST STEERING CONTROL AND STARTED TO VEER TO THE LEFT INTO THE OPPOSING LANE AND THEN TO GO OFF ROAD. I WAS DRIVING AT APPRX 20-25 MILES PER HR . I HAVE LEARNED THERE IS A RECALL H46 THRU CHRYSLER BUT THEY ARE TELLING ME MY VEHICLES DIRTY AND WARRANTY RAN OUT AT 36,000 MILES I HAVE 46,000 MILES. I HAVE HAD MANY CONVERSATIONS WITH CHRYSLER AND THEY TELL ME TO GO THRU MY INSURANCE THE SAY I HIT CURB. THAT ONLY HAPPENED AFTER THE FACT THAT THE STEERING HAD NO CONTROL . I WAS TOLD BY THE DEALER PAUL SERVICE PERSON THAT IT HAS A RECALL FOR SOMETHING WITHIN A PART IN THE STEERING LINKAGE BUT IT WILL NOT BE COVERED AND CHRYSLER HAS A NEW OR REDESIGNED STEERING LINKAGE THAT CAN ONLY BE PURCHASED $1350.00. THE RECALL STATES DURING A PRIOR SERVICE APPT A MOPAR SERVICE PART STEERING LINKAGE MAY BEEN INSTALLED ON YOUR TRUCK [XXX] THE DRAG LINK INNER JOINT MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS THIS COULD RESULT IN A LOSS OF STEERING WHICH CAUSE A CRASH WITHOUT WARNING ALSO STEERING DAMPER BRACKET AT THE TIE ROD MAY LOOSEN ,THE LEGAL DEPARTMENT AT CHRYSLER IS WHERE MY CLAIM IS THERE # IS 1 248 944-7084 AND THEY ARE SENDING A INSPECTOR TO LOOK AT THIS [XXX]. PLEASE HELP ME I HAVE MISSED 2 DAYS OF WORK AND HAVE NO VEHICLE OR RENTAL AND MY TWIN DAUGHTERS THAT ARE 12 HAVE TO WALK HOME FROM BUS STOP ABOUT A HALF MILE ON A COUNTRY ROAD, NOT SAFE PLEASE HELP ME ! [XXX] *TR