NHTSA Complaint #10317375 — 2007 LEXUS ES350

ON JULY 16, 2009, MY WIFE WAS TRAVELING SLOWLY BEHIND A TRUCK WHEN A TRAFFIC LIGHT TURNED RED. SHE TRIED TO STOP AND HAD HER FOOT FIRMLY ON THE BRAKE, BUT THE CAR DIDN'T STOP AND CRASHED INTO THE TRUCK IN FRONT OF HER, CAUSING ABOUT $8,000 DAMAGE TO HER CAR AND NONE TO THE TRUCK. NO ONE WAS INJURED, BUT MY WIFE MISSED A DAY OF WORK. WE SUSPECT THAT THIS WAS REALLY A "STUCK" ACCELERATOR PROBLEM OR, REALLY AN ELECTRONIC PROBLEM WITH THE ACCELERATOR. THIS HAS HAPPENED ONLY ONE TIME. THE LEXUS DEALER AND THE AUTO REPAIR SHOP SAID HER BRAKES WERE FINE. SUBSEQUENTLY, IN FEB 2010, THE LEXUS DEALER CALLED US AND HAD HER BRING IN THE CAR (2007 LEXUS ES350) FOR ACCELERATOR/BRAKE REPAIRS. ALTHOUGH HER CAR HAS NOT OFFICIALLY BEEN RECALLED FOR THE RECENT TOYOTA ACCELERATION PROBLEM, THEY WANTED TO PRE-EMPTY A FUTURE RECALL AND GET HER CAR FIXED. LAST YEAR, HER CAR WAS RECALLED FOR A FLOOR MAT PROBLEM, BUT THEY SAID HER FLOOR MATS HAD BEEN INSTALLED PROPERLY AND NOTHING WAS DONE. *TR