NHTSA Complaint #10317086 — 2005 JEEP LIBERTY

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE POWER WINDOWS WOULD FAIL INTERMITTENTLY. THE REAR AND FRONT PASSENGER'S SIDE WINDOWS WERE OFF TRACK AND FALLING INTO THE DOOR PANEL. ALSO, THE FRONT AND REAR DRIVER'S SIDE DOOR HANDLE HAD BROKEN OFF COMPLETELY. THE VEHICLE WAS TAKEN TO HER LOCAL DEALER WHERE THE WINDOW REGULATOR AND THE DOOR HANDLES AND PANEL WERE REPAIRED UNDER EXTENDED WARRANTY. ON A LATER DATE, THE FRONT DRIVER'S SIDE WINDOW WOULD OPERATE INTERMITTENTLY AND WAS SLOW TO RETURN TO THE CLOSED POSITION. ALSO, BOTH THE REAR DRIVER AND PASSENGER'S SIDE WINDOWS WERE DROPPING BACK INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO A LOCAL SERVICE SHOP WHERE THEY ADVISED THE WINDOW REGULATOR WAS FAULTY IN DESIGN AND REFERRED HER TO HER LOCAL DEALER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE SHE WAS AWAITING REPAIRS. THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS UNDER 36,000 AND THE CURRENT JUST UNDER 59,000.