NHTSA Complaint #10317037 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10317037
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	February 10, 2010
Date Filed	March 5, 2010
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE O/D LIGHT ON MY DASH OF MY 02 EXPLORER STARTED BLINKING . IT TAKES A WHILE AND STRUGGLES TO GET TO 30MPH, WHEN IT FINALLY REACHES 30 IT SLAMS INTO GEAR AND ACTS FAIRLY NORMAL. THE NEXT DAY, IT WOULDN'T GET ABOVE 20MPH. WE PAID FOR A NEW TRANNY ($1732) AND PAID A CERTIFIED MECHANIC TO PUT IT IN ($225, WHICH DOES NOT INCLUDE THE COST OF THE FLUID). THE PROBLEM WAS NOT FIXED. WE THEN BOUGHT A $75 ELECTRONIC RANGE SENSOR, MECHANIC PUT IT ON, AND STILL THE SAME PROBLEMS. IT IS NOW STILL IN THE SHOP (3 WEEKS, NOW) AND WE HAVE SPENT ABOUT $2100 AND MY CAR IS STILL NOT FIXED! WE ARE A ONE INCOME FAMILY AND CANNOT AFFORD THE CONTINUED NEGLIGENCE OF FORD. *TR

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