NHTSA Complaint #10317006 — 2007 MAZDA MAZDA5 STEERING

Complaint Details

ODI Number	10317006
Vehicle	2007 MAZDA MAZDA5
Component	STEERING
Date of Incident	May 1, 2009
Date Filed	March 5, 2010
Mileage	34,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

STOPPED IN TRAFFIC AT TRAFFIC SIGNAL. ATTEMPTED TO CHANGE LANES AND MAKE TURN WHEN THE POWER STEERING STOPPED WORKING WHILE WHEELS WERE TURNED IN THE DIRECTION OF THE TURN. I WAS ABLE TO MANUALLY TURN THE STEERING WHEEL AND MAKE THE TURN. DASHBOARD INDICATOR LIGHT WAS ON INDICATING A PROBLEM WITH POWER STEERING. DROVE TO SAFE AREA AND CHECKED UNDER HOOD. FLUID LEVEL WAS OK. BELT WAS TURNING. POWER STEERING STILL NOT WORKING. TURNED VEHICLE OFF AND RESTARTED. POWER STEERING WAS OPERATIONAL AND DASH LIGHT WAS OFF. WENT TO DEALER WHO QUERIED THE SYSTEM BUT DID NOT FIND AND 'CODES' FOR THE PROBLEM. THIS COULD HAVE BEEN A PROBLEM IF MY WIFE OR CHILDREN WERE DRIVING AND DID NOT HAVE THE STRENGTH TO CORRECT THE PROBLEM AND STRAIGHTEN OUT THE WHEELS AT VERY LOW SPEED. *TR

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