NHTSA Complaint #10316778 — 2002 MERCURY SABLE

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10316778
Vehicle	2002 MERCURY SABLE
Component	SUSPENSION:FRONT
Date of Incident	February 4, 2010
Date Filed	March 4, 2010
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

IN FEBRUARY 2010 WHILE LEAVING OUR HOME HEADING TOWARDS HIGHWAY I NOTICED THE CAR HANDLING UNUSUAL. PULLED OFF TO THE SIDE AND HAD A FRONT LEFT FLAT TIRE. HAD THE TIRE CHANGED IT WAS TOTALLY SHREDDED ON THE INSIDE AND WAS NOT ABLE TO MOVE THE CAR. AFTER INSPECTING THE TIRE THERE WAS A PIECE OF BROKEN COIL SPRING INSIDE THE TIRE. MY CAR NOW SITS IN THE DRIVEWAY BECAUSE OF THE COST FORD WANTS TO REPAIR THE PROBLEM AND IF I HAVE IT REPAIRED "I CAN PURSUE A REFUND IF A RECALL IS MADE". THIS HAS CAUSED NOW THE NEED TO ALSO HAVE TO PURCHASE NEW TIRES. *TR

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