NHTSA Complaint #10316400 — 2010 TOYOTA CAMRY

THE DAY AFTER PURCHASING MY 2010 CAMRY, THE CAR SEEMED TO RIDE FUNNY. I FELT UNEASY BUT INITIALLY THOUGHT IT MAY BE THAT IT WAS MY FIRST COMPLETELY NEW CAR. THIS WENT ON FOR THE NEXT FEW WEEKS, I.E. THE CAR SEEMING TO JERK OR HEAVE, REGARDLESS OF THE SPEED. I WAS WORRIED THAT THERE WAS SOMETHING WRONG WITH THE ENGINE AND THEN THE LIGHTS ON THE AIRCONDITION/HEATING BOARD STOPPED WORKING SO I THOUGHT IT WAS AN ELECTRICAL PROBLEM INSTEAD. I TOOK IT IN. THE MECHANIC EXPLAINED EVERYTHING AWAY, EXPLAINED THE 'ELECTRICAL PROBLEM', AND STATED THAT THE HEAVING FEELING I WAS SENSING WAS THAT THE CAR WAS COMPUTERIZED AND THAT IT TOOK TIME FOR THE ACCELERATOR TO CATCH UP WITH THE SIGNAL THE COMPUTER WAS GIVING IT, OR SOMETHING LIKE THAT. HE RAN AN ENGINE CHECK AND EVERYTHING WAS FINE. ON MY SERVICE SHEET HE SIMPLY STATED THAT I HAD COMPLAINED ABOUT THE ACCELERATOR HESITATING (WHICH I DID NOT), BUT DID NOT DOCUMENT THAT I BROUGHT THE CAR IN COMPLAINING THAT IT HAD ELECTRICAL PROBLEMS. A WEEK LATER THERE WAS THE RECALL. WHEN I LATER CALLED ABOUT THE RECALL AND CONTINUED TO COMPLAIN ABOUT THE ACCELERATOR PROBLEM, THE SERVICEMAN ( A DIFFERENT ONE) TOLD ME THAT I WOULD FEEL NO CHANGE IN THE WAY THE WAY THE CAR DROVE SO HE WOULD HAVE SOMEONE RIDE WITH ME TO TRY TO FIGURE OUT WHAT I WAS TALKING ABOUT. THE DAY BEFORE TAKING THE CAR IN FOR THE FIX, THE CAR SLIGHTLY ACCELERATED WHEN I WAS TRYING TO COME TO A STOP. AFTER THE FIX, A TOYOTA REPRESENTATIVE RODE WITH ME (I LET HIM DRIVE), BUT THE CAR DID APPEAR TO RIDE BETTER AFTER THE FIX. THE CAR DOES STILL FEEL BETTER THAN WHEN I FIRST BOUGHT IT BUT SEEMS TO BE GRADUALLY GETTING WORSE SINCE THE FIX, E.G. THE CAR OCCASIONALLY SLIGHTLY ACCELERATES WHEN I AM COMING TO A STOP. *TR